505.506.8624 | Join NMHA | Contact | Member Login
505.506.8624 | Join NMHA | Contact | Member Login
ABOUT REGISTER WHERE TO STAY AGENDA SPEAKERS EXHIBIT SPONSOR BRIDGING BUSINESS & GOVERNMENT ACTIVITIES VOLUNTEERS FAQ
Monday, January 23rd |
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9:30AM
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Registration
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Eldorado Hotel & Spa (Cava)
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12:00PM – 1:30PM
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NMHA Annual Member Luncheon
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Eldorado Hotel & Spa (Anasazi South)
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1:30PM – 3:00PM
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NMHA Board Meeting
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Eldorado Hotel & Spa (Anasazi North)
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3:00PM – 4:30PM |
NMTD Regional Marketing Boards Meeting
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Eldorado Hotel & Spa (Anasazi South)
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5:00PM – 7:30PM
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(in collaboration with Santa Fe Chamber Annual Legislative Reception)
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La Fonda on the Plaza
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7:00PM – 10:00PM
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Tradeshow load in
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Eldorado Hotel & Spa
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Tuesday, January 24th |
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Hospitality and Tourism TRENDS Conference (all day) Eldorado Hotel & Spa
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6:00AM – 7:00AM
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Tradeshow load in
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7:00AM
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Registration & Breakfast
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7:00AM – 7:30AM | ||
7:30AM – 8:00AM
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Welcome Address (Bridging Business & Government)
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8:00AM – 10:00AM
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![]() (in collaboration with ACI Business Day in Santa Fe)
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10:00AM – 11:00AM
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MORNING KEYNOTE: Steve McKee - President of McKee Wallwork +Co
Good Trends, Bad Trends
2016 was a year of great consequence. Some people were happy with the results of the national election and mystified about what happened in New Mexico. Others were dismayed by the national results and pleased with what happened here. Still others were upset about both. Whatever your perspective, 2017 portends to be year of change—some good, some bad—for our industry and the thousands of people we employ. In this conference-opening keynote, Steve McKee will elaborate on what to look for (and look out for) as the year unfolds.
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11:00AM - 11:30AM
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11:30AM – 12:30PM
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Marketing Breakout –
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Sales Breakout -
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12:30PM – 1:00PM
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1:00PM
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Lunch
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1:30PM – 2:30PM
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LUNCH KEYNOTE: Amir Eylon - President of Longwoods International USA Inc., & Chris Klauda - Director of Destination Research for Smith Travel Research
The Best of Both Worlds: 2017 Tourism Outlook and Trends
In today’s day and age, decision makers in the hospitality and tourism industry can no longer rely merely on anecdotes of the traveler’s experience. On the flip side, the industry cannot expect to succeed by relying purely on data alone. Today, success is reserved for those who can strike a delicate balance between consideration to the traveler’s experience and occupancy data. Join us during our marquee presentation as we explore the 2017 Tourism Outlook and Trends by fusing these two topics together into a dynamic discussion. Amir Eylon, President of Longwoods International USA Inc., will join Chris Klauda, Director of Destination Research for STR, to discuss how travel trends and occupancy data can help decision makers in the hospitality and tourism industry optimize their operations. Over the course of this presentation, Eylon and Klauda will emphasize:
The 1-hour keynote will function as a dynamic discussion between our presenters, moderated by Adrian Perez, President of Heritage Hotels & Resorts, Inc. |
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2:30PM – 3:00PM
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3:00PM – 4:00PM
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Marketing Breakout –
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Sales Breakout –
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Unity Dinner Eldorado Hotel & Spa
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5:30PM – 6:30PM
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Unity Dinner Cocktail Reception
Entertainment provided by Chris Cordova Jazz
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6:30PM – 9:30PM
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Unity Dinner
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Wednesday, January 25th |
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Hospitality and Tourism TRENDS Conference (all day) Eldorado Hotel & Spa
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7:00AM
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Breakfast & Registration
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7:30AM – 8:00AM
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8:00AM – 8:30AM
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Welcome & Remarks
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8:30AM – 9:30AM |
- Tourism Department (NMTD)
- Economic Development Department (EDD)
- Department of Workforce Solutions (DWS)
- Department of Transportation (NMDOT)
- Department of Cultural Affairs (DCA)
- State Parks Division
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9:30AM – 10:00AM | ||||
10:00AM – 11:00AM
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Marketing Breakout – Dave Herndon
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Sales Breakout - Steve Steinhart part 1
Habits of Highly Effective Hotel Sales People:
The Tactics to Get More Bookings!
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Destination Breakout -
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11:00AM
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Lunch
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11:30AM – 12:30PM
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Moderated by Tom Garrity, President & CEO of The Garrity Group
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12:30PM – 2:00PM
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Marketing Breakout –
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Sales Breakout - Steve Steinhart part 2
Be Highly Effective and Efficient:
Managing Your Time, Identifying the Robbers, and Diffusing them to Increase Sales
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2:00PM – 2:30PM
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Closing Remarks
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We are the unified voice to influence and inspire a growing New Mexico hospitality industry.