2017 Top Hat Spotlight – Joani Jones

2017 Hospitality Professional of the Year Finalist

Joani Jones

Director of Sales – Crowne Plaza

What was your first job in the hospitality industry?
Breakfast waitress at Best Western in Washington DC

Who has helped/mentored you through your career?
The grace of God

What has been the highlight of your career?
Employees telling me how much I have encouraged and inspired them.

What is one thing you would tell young people entering the hospitality business?
I love the hospitality industry and it can be very rewarding! Hard work, integrity and a spirit to serve others will pay dividends. Every guest is part of a greater network of people.

What are your favorite places to visit in New Mexico?
Educating my out-of-state family and friends about the weather, food, pueblos, the sunrises & sunsets and the Hot Air Balloons.