2018 Top Hat Finalist Spotlight – Joani Jones

2018 Hospitality Professional of the Year Finalis

Joani Jones

Crowne Plaza Albuquerque

What was your first job in the hospitality/tourism industry?
Breakfast Server

Who has helped/mentored you throughout your career?
My older sister has always been a positive influence in my life. She has been my role model, offered spiritual guidance, counselor, cheerleader and best friend.

What has been the highlight of your career?
On Friday, March 7, 1997 my Father stopped by the hotel to tell my goodbye before his drive back home to Scottsdale. He gave me the biggest bear hug ever and looked me straight into my eyes and said “I am so very proud of you”. Little did I know that was the last thing he would tell my in person. On Tuesday, March 11, 1997 I received a phone call during a site tour notifying me that he had a massive heart attack while walking his dog.

Red or Green?
Green all the way!

What is one suggestion or piece of advice you would share with young people entering the hospitality/tourism business?
Do not take things personally, stand out, always convey challenges in person or on the phone, don’t over promise and under deliver, love what you do (they will know if you don’t).

What is your favorite New Mexico travel experience?
Travelling to Santa Fe for my birthday and my husband finally proposed!

What is your favorite quote or piece of inspiration?
You are rich, when you are content and happy with what you have.

What does being a finalist for the Top HAT Awards mean to you?
It is a tremendous honor to be recognized as a leader in the profession that I love. I have so many wonderful colleagues in the New Mexico hospitality industry, being selected as a finalist is both exciting and humbling.I am proud to be amongst such talented nominees who are all “Top Hats” in our industry.

Stay tuned for more Finalist Spotlights as we get closer to the 2018 New Mexico True Top HAT Awards Gala on November 8th!