2018 Top Hat Finalists – Marketing

Best Broadcast Campaign Sandia Resort & Casino “Get Closer” Agency: Tribal Resources Sandia Resort & Casino worked with Tribal Resources on the “Get Closer” campaign to inspire and ignite interest in the resort as a place that is more than just the sum of its spectacular parts. For newcomers, the goal of the campaign was to frame Sandia Resort & … Read More

2018 Top Hat Finalists – Product Development

Outstanding Event Fiestas de Las Vegas City of Las Vegas Overview: Fiestas de Las Vegas is one of the largest events held in Northern New Mexico and celebrated its 130th year. The event focuses around the music of Northern New Mexico and family oriented attractions. Food vendors sell everything from burritos, enchiladas to roasted corn. The event is held in … Read More

New Mexico Travel and Tourism on the Rise for 6th Straight Year

The New Mexico Tourism Department revealed the 2017 New Mexico travel and tourism numbers during an announcement ceremony at the Indian Pueblo Cultural Center in Albuquerque. Governor Susana Martinez and Tourism Secretary Rebecca Latham reported an increase in visitation and job creation for the 6th consecutive year. Here are the highlights from the 2017 numbers: New Mexico saw 35.4 million … Read More

2017 Legislative Session Report

The Special Session, which convened May 24 and concluded May 30, was called to order to approve the state budget for FY2018. House Bill 1 was drafted, introduced, voted by the Legislature and approved by Governor Susana Martinez. New Mexico Hospitality Association had several meetings with legislative council to support the Tourism Department’s budget request. We are pleased to report … Read More

Five Tips for Creating a Compelling Webinar That Everyone Wants to See

by Matthew Mora Webinars have been a reliable tool for online learning, but they are not always developed and distributed with the proper strategy. It can be difficult to find qualified individuals with the necessary knowledge in producing a quality webinar. Not everyone has extensive experience in video and audio production. Fortunately, it is not too late to gain the … Read More

How to Deal With Negative Reviews on Social Media

by Matthew Mora We’ve all had the angry customer, the unhappy individual or group that has shown unhappiness for your service or product, and chooses to express this unhappiness over the internet. More specifically on social media pages, yelp, or on your google business review. In the cyber realm, it feels as if you can’t do anything about these negative … Read More

Tips for Highlighting Your Hotel’s Culinary Experience

Written by Matthew Mora There are so many aspects that make a hotel culinary experience amazing for guests. Some aspects are incredibly obvious, and there are not so obvious aspects for highlighting your hotel’s dining experience. Here are a few not-so-obvious tips for communicating the unique aspects of your restaurant. These tips go beyond just the quality or the wait-staff, … Read More

Gubernatorial Candidates and 2019 Legislative Session

Gubernatorial Candidates & 2019 Legislative Session Even though the dust has just settled with the 2018 Legislative Session, NM Hospitality Association’s government affairs committee met this week to begin our plans for this year. Having a strategic approach to interim session will provide an excellent opportunity for NM Hospitality Association to be preemptive of several undesirable pieces of legislation and … Read More

2018 New Mexico Tourism Hall of Fame Nominations

The New Mexico Tourism Hall of Fame is one of the greatest honors bestowed upon New Mexico hospitality and tourism professionals. The New Mexico Tourism Hall of Fame celebrates the lifelong achievement of professionals in our industry and the contributions they have made to support and strengthen New Mexico tourism throughout their career. Nominations for the 2018 inductees to the … Read More

2018 Legislative Session Report

Summary This short 30-day, financially-focused session was about as busy as expected given the current political climate. Though just under 700 bills were introduced, only a fraction actually passed. Though relatively quiet, this session was productive for the tourism and lodging industry because several important measures were passed while no negative pieces of legislation made it to the Governor’s desk. … Read More